How DropMate Works
Our streamlined process makes fulfillment simple, efficient, and scalable for businesses of all sizes.
Our Fulfillment Process
We've designed our fulfillment process to be seamless, transparent, and efficient, allowing you to focus on growing your business.
1. Inventory Receipt
Send your inventory to our fulfillment centers where we'll receive, inspect, and store it.
2. Order Processing
As orders come in from your sales channels, we automatically process them in real-time.
3. Picking & Shipping
We pick, pack, and ship your orders with care, using the most cost-effective shipping methods.
4. Tracking & Analytics
Monitor inventory levels, order status, and performance metrics through our dashboard.
3PL Service Process
Our comprehensive 3PL service handles your entire fulfillment process from start to finish.
Onboarding & Integration
We begin by understanding your business needs and setting up your account in our system. Our team will integrate your sales channels with our OMS/WMS platform, ensuring seamless order flow.
- Account setup and configuration
- Sales channel integration
- Dedicated account manager assignment
Inventory Receipt & Storage
Send your inventory to our fulfillment centers. We'll receive, inspect, and store your products in our secure facilities, optimizing for quick access and efficient space utilization.
- Inventory inspection and quality control
- Strategic storage allocation
- Real-time inventory tracking
Order Processing & Fulfillment
As orders come in from your sales channels, our system automatically processes them. Our team picks, packs, and ships your products with care, ensuring accurate and timely delivery.
- Automated order processing
- Careful picking and packing
- Discounted shipping rates
- Same-day shipping for orders confirmed before 3PM PST
Reporting & Optimization
Access real-time data on inventory levels, order status, and fulfillment performance through our comprehensive dashboard. We continuously work with you to optimize your fulfillment strategy.
- Real-time inventory tracking
- Performance analytics
- Regular optimization recommendations
- Dedicated account manager support
2-Step Dropshipping Process
Our innovative 2-Step Dropshipping service bridges the gap between traditional dropshipping and 3PL fulfillment.
1. Product Sourcing
You select products from your suppliers, and we handle the purchasing process on your behalf.
2. Receiving & Inspection
We receive products from your suppliers and perform quality control checks to ensure they meet your standards.
3. Repackaging
Products are repackaged with your branded materials, creating a consistent unboxing experience for your customers.
4. Shipping
We ship the repackaged products directly to your customers using the most cost-effective shipping methods.
Key Benefits of 2-Step Dropshipping
Enhanced Brand Experience
Create a consistent, branded unboxing experience that traditional dropshipping can't provide.
Quality Control
Inspect products before they reach your customers, reducing returns and improving satisfaction.
Faster Shipping
Reduce shipping times compared to international dropshipping, improving customer satisfaction.
Getting Started with DropMate
Starting your fulfillment journey with DropMate is simple and straightforward.
Contact Us
Reach out to our team to discuss your fulfillment needs and get a customized quote.
Onboarding
Our team will set up your account, integrate your sales channels, and prepare for your inventory.
Go Live
Send us your inventory, and we'll start fulfilling your orders with care and precision.
Frequently Asked Questions
Find answers to common questions about our fulfillment process.
How long does it take to get started?
Most clients can be fully onboarded within 1-2 weeks, depending on the complexity of your integration needs and inventory volume.
Do you have order minimums?
No, we don't impose order limits like other services. Our solutions are designed to scale with your business, whether you're just starting out or shipping thousands of orders per day.
How does same-day shipping work?
Orders confirmed before 3PM PST are guaranteed to ship the same day. This helps improve your customer experience with faster delivery times.
What sales channels do you integrate with?
We integrate with all major e-commerce platforms and marketplaces, including Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, and many more.
How do returns work?
We offer comprehensive returns management, including receiving, inspection, and restocking. We can also dispose of items that cannot be restocked, if needed.
Are there any hidden fees?
No, we believe in transparent pricing. There are no integration fees, software usage fees, or other hidden charges. You only pay for the services you use.
Ready to Streamline Your Fulfillment?
Join thousands of businesses that trust DropMate for their fulfillment needs. Get started today and see the difference.